Shipping & Returns
Canadian Home Education Resources
Shipping & Handling
We ship all in-stock orders within a few days; however, during our busiest months (August to October) it may be a few days longer to get them out the door.
Orders are shipped via Canada Post Expedited Parcel Service. Shipping & Handling fees are calculated based on the value of your order. GST will be applied. Additional fees to remote locations may apply.
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Up to $249.99 |
$20.00 |
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$250 - $399.99 |
8% |
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$400 - $499.99 |
7% |
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$500 - $599.99 |
6% |
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$600 or more |
5% |
Note: Final Shipping & Handling fees will be calculated when your order is ready to ship.
Shipping Options: Please specify when ordering
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One Shipment |
Complete orders will ship in 3-5 business days (times may vary during peak season). If regular stocked items are back-ordered, your order will be held 2-6 weeks to allow these items to come in. |
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Split Ship |
In-stock items will ship in 3-5 business days (times may vary during peak season). All back-ordered items will be consolidated and shipped when they are all in. Shipping & Handling on each portion will be calculated at the time of shipping. Separate shipping charges will apply. |
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No Backorders |
In-stock items are shipped in 3-5 business days. Any items that are not in stock at time of shipping will be cancelled, and the shipping fee will be reduced accordingly. |
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Rush |
Same day processing for orders placed by 12:00 noon Mountain Time. All orders are shipped via Canada Post Expedited Parcel. Out-of-stock items will be consolidated and shipped when they are all in (for Rush-Split Order) or cancelled (for Rush-Cancel Back Orders). Each portion will have the shipping charge calculated at the time of shipping. A Rush Fee of $25.00 is applied to the first shipment only. |
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Pick Up |
Pickup is available at CHER's Calgary warehouse. This would waive any ship fees. Orders placed online for pickup may have a wait time of 1-5 business days. We will contact you when your order is ready for pickup. If there are out-of-stock items, your order could take 2-6 weeks. Prepayment is prefered. |
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Butterflies |
Seasonal Butterfly orders have variable S&H rates determined by region. |
When will I receive my order?
We ship using Canada Post Expedited. You will receive a tracking number by email with an expected delivery date when your order leaves our Calgary warehouse. Generally Canada Post can deliver in 2-5 business days within Canada. Remote locations can expect this to take longer.
Returns?
We want you to be satisfied with your purchase. If an item is not exactly what you were expecting, we would love to exchange it for something that works for your family. Please phone for a Return Authorization number and shipping instructions within two weeks of receiving it and we will issue a credit on account. Items must be received by us in brand new, resalable condition.
Please note: some items cannot be returned (e.g., software, special orders, multimedia, novels). Please enquire when placing your order. Shipping and handling is not refundable.
Price Matching?
We are pleased to match prices of other Canadian homeschool suppliers, as long as their prices are still in effect. However, there may be certain items and conditions where we will be unable to do so. Please inquire upon ordering.
Price & Availability?
Many of our products are imported from the USA and are therefore subject to volatile exchange rates. Publishers also change prices with new printings without any notice; therefore, we cannot guarantee the prices on out-of-stock items. The prices given on our website will be considered the current price on in-stock items. If an increase is significant, we will contact you for approval.
How can I place my order?
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Online |
www.CanadianHomeEducation.com |
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Ordering on our website ensures the most accuracy.
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Fax |
(403) 243-9727 |
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108, 1289 Highfield Cres SE Calgary AB T2G 5M2 |
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Phone |
(403) 243-4443 or (800) 345-2952 |
